By using this service, you are agreeing to it. Your webcam is never accessed! To facilitate the provision of our services, we use session cookies. It's deleted the very moment you close your browser. Your communication will be secure and none of your data will be stored. The functionality of the widget was intentionally restricted to messaging and to audio connections only. Callers from USA should direct their telephone inquiries to: +1-70. In screening both foreign visitors and returning U.S. For Consular Services, please call: English/ Hindi: +91 22 62011000. Please make sure the audio features on your device are enabled or share permission if asked for: microphone and speaker. Almost a million times each day, CBP officers welcome international travelers into the U.S. To begin, click on the "Click to Talk" button below, enter your information as required and press the phone icon. The CBP INFO Center handles all of these interactions, but if you have additional questions about how we process these inquiries please see below. Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. We care about your experience with us, and we want you to have the opportunity to ask us a question, give us a compliment, or submit a complaint.
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This service is free of charge and utilizes internet connection. and Canada) or 1 (202) 501-4444 (overseas) or contact the nearest U.S. Click to Talk: You can talk to us directly through your browser from any device. Consulate General Mumbai is best equipped to respond to visa queries sent by email to, as this allows electronic tracking of your case and ensures your query will reach the appropriate person.You will see a Continue option on the left side menu. After the payment, come back to the website and login with your credentials. You will be able to schedule your appointment the next business day after the visa fee payment is made. Callers in the United States: Call 1 7. Make the visa fee payment and make a note of the receipt or transaction number.Callers in Saudi Arabia : Call +966115103731. Please check the online appointment calendar for availability.Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent.Įmail: To reach a customer service representative via email, please write to Please contact a customer service representative using one of these telephone numbers: No, the location of submission of documents will not have any impact on the outcome of the Visa approval. Because Pune is not a US Consulate location, you will need to pay Rs 650 INR to submit / pick-up documents at this location. Visa application services call center agents are able to assist you via email, telephone or chat. Yes, starting from April 4th, 2022, you can submit documents at any of the 11 locations across India, including Pune. If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Email: Send an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.
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